Friday, April 16, 2010

Service and Maintenance

Avalon provides personalized access to the largest and best IT service organizations worldwide. By consolidating best in class maintenance programs of various equipment providers, we are able to offer our clients access to all of these services through a single point of contact. Features of our Service and Maintenance framework include:

Fully automated 7 X 24 online Support Request Portal

Historical inventory of all mobile devices and printers by site location

Avalon management of the support call from start to completion

On-Site Repair Services

Depot Center Repair Services

"Hot Swap" Terminal Replacement Services

Help Desk Support

and more.....
For additional information regarding our Device Management Framework please email your request to Service and Maintenance

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